At Lilly Learning Tree, we respect your privacy and are committed to protecting the personal information of children, parents, and guardians. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us online or offline.
1. Information We Collect
We may collect the following types of information:
- Personal Details: Parent/guardian name, address, phone number, email ID.
- Child’s Information: Name, date of birth, age, medical history, emergency contacts, and educational needs.
- Payment Information: Billing details, bank/UPI information (processed securely).
- Website/Online Data: Contact form submissions, inquiries, and browsing information through cookies (where applicable).
2. How We Use Your Information
We use the information provided for purposes such as:
- Enrolling your child in our Kindergarten, DayCare, or Special Care programs.
- Maintaining safety, security, and accurate child records.
- Communicating with parents regarding schedules, activities, and announcements.
- Processing payments, invoices, and fee reminders.
- Sharing important updates, newsletters, or event information.
- Improving our programs and website experience.
3. Information Sharing & Disclosure
We do not sell, trade, or rent personal information to third parties. However, we may share information in the following cases:
- With teachers, staff, or caregivers directly responsible for your child’s well-being.
- With medical professionals in case of emergencies.
- With service providers (IT, payment gateways, etc.) strictly for operational purposes.
- If required by law, regulation, or government authorities.
4. Data Security
- We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure.
- Sensitive details like payment information are processed through secure, encrypted systems.
- Access to child records is limited only to authorized staff.
5. Cookies & Website Usage
- Our website may use cookies to improve user experience and analyze site traffic.
- Cookies do not collect personal information unless voluntarily shared.
- Parents may disable cookies via browser settings if preferred.
6. Parental Rights & Choices
- Parents/guardians may request access to, correction of, or deletion of their child’s personal records.
- You may opt out of receiving newsletters or promotional communications at any time by contacting us.
- Parents can request not to have their child’s photos/videos used for promotional purposes.
7. Data Retention
- Records of enrolled children are retained only as long as necessary to provide services and comply with legal obligations.
- Once no longer required, data will be securely deleted.
8. Third-Party Links
Our website may contain links to third-party websites (educational resources, activity partners, etc.). We are not responsible for the privacy practices of such websites.
9. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated to parents via email or notice.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach us at:
📍 Lilly Learning Tree
📧 info@lillylearningtree.com
📞 +91 9971463736